New Records Obtained by EFF Expose More Problems with Medicare's AI Experiment

EFF published over 800 new pages of records obtained through its lawsuit about Medicare's WISeR program, which uses AI to evaluate prior authorization requests, including CMS requests for information and corrective action plans sent to four of six vendors and 66 companies' applications. The documents show the program launched just six months after being announced and that CMS contacted at least four vendors about delays, inaccurate denials, and inadequate customer service in the first three months. EFF argues the records reveal insufficient transparency about safeguards and calls on Congress to impose greater legal limits on automated decision-making in Medicare.